Order & Delivery

At Apex LMNT1, we want your experience to be smooth from the moment you order to the moment you take your first sip of hydrogen water. Here's everything you need to know.

🚚 Shipping & Delivery Times

Every Apex LMNT1 order is processed and shipped from our U.S. fulfillment center. Each bottle is inspected before it leaves the warehouse to make sure your order arrives in perfect condition.

  • Order processing: within 24–48 hours of order placement (business days)
  • Estimated U.S. delivery: 3–5 business days after dispatch
  • Total time from order to doorstep: typically 4–7 business days

Free shipping on every order. No minimum.

We currently ship within the United States only, including all 50 states.

📦 What Happens After You Order

1. Order confirmation — You'll get a confirmation email within minutes of placing your order, with a summary of what you bought and your estimated delivery window.

2. Order processing — Within 24–48 hours, your order is picked, packed, and handed off to the carrier. You'll get a shipping confirmation email with your tracking number.

3. In transit — Your bottle is on its way. Most U.S. orders arrive within 3–5 business days of dispatch.

4. Delivered — Drop a tablet in a glass of water and start your 90 days.

🔍 Track Your Order

Once your order ships, you'll receive a shipping confirmation email with a tracking number and link. You can also track your order anytime by:

  • Clicking the tracking link in your shipping confirmation email
  • Visiting our Track Your Order page and entering your order number + email

Tracking updates typically appear within 24 hours of dispatch.

📍 Shipping Locations

We currently ship to all 50 U.S. states, including Alaska and Hawaii.

We do not currently ship to:

  • International addresses outside the United States
  • P.O. boxes in some rural areas (we'll contact you if there's an issue)
  • APO/FPO military addresses (remove this line if you do ship there)

💵 Shipping Costs

Free standard shipping on every U.S. order — no minimum.

If expedited shipping options are available at checkout, those rates and timelines will be shown before you complete your order.

⏱️ Delays & Carrier Issues

While we ship every order within 24–48 hours, delivery times can occasionally be affected by:

  • Weather or natural events
  • Carrier delays (USPS, UPS, FedEx)
  • Holiday shipping volume
  • Incorrect or incomplete addresses

If your order hasn't arrived within 10 business days of your shipping confirmation, contact us at [info@apexlmnt1.com] and we'll investigate immediately — and reship at no cost if necessary.

📬 Wrong Address?

If you entered the wrong shipping address at checkout, contact us within 2 hours of placing your order at [info@apexlmnt1.com]. We can usually update the address before the order ships.

Once an order has shipped, we're not able to redirect it. If the package is returned to us by the carrier, we'll reship to the corrected address (you'll be responsible for the reshipping cost).

❓ Questions About Your Order?

If you have any questions about shipping, delivery, or your order status, our team is here to help.

📧 Email: [info@apexlmnt1.com] 📞 Customer support hours: Mon–Fri, 9 AM – 5 PM EST (adjust to your actual hours)

We aim to respond to all order inquiries within 1–2 business days.